Michael Bierman santa clara, california ? www.thebiermans.net ? resume (at) thebiermans.net ? 408 692 5229 Profile More than 15 years of product management and design experience of mobile and web products, platforms, and APIs, with a focus on eCommerce, developer and consumer applications. Ability to identify new product opportunities, reinvigorate and grow product lines, set long-term strategy consistent with brand promise, and champion a product internally and externally. Strong technical skills combined with business acumen applied to identify the problems to be solved and work with all the constituents to plan and prioritize. Professional Highlights Product Management * Managed web developer products for Nokia covering 85% of the addressable developer market. Created first four generations of Nokia Web SDK with a team spread over three continents. These products were essential components of Nokia's industry-leading mobile developer offerings. * Created eBay Blogs to enhance eBayÕs renowned community by driving significant natural search traffic through user-generated, persistent, rich content. Buyers and sellers used eBay Blogs to enhance their credibility, trustworthiness, and reputation while eBay enjoyed increased time on site and transaction volumes. * Redesigned eBayÕs Product Description Pages to drive a $1.8M annual increase in transaction activity and significant increases in page views via natural search. * Managed all phases of the product life cycle on time and within budget for three consecutive releases of Adobe SVG Viewer, including market (MRD) and product requirement (PRD) documents and product integration with AdobeÕs authoring tools and servers including Illustrator, InDesign, GoLive and Graphics Server. * Developed a licensing and distribution strategy for Adobe SVG Viewer, including third-party distribution with partners such as RealNetworks, establishing more than 166 million seats (38% market penetration) installed over approximately 14 months. * Turned 300 support contracts with non-standard terms worth more than $225M into three standard contracts to ensure Sun could meet the contractual obligations to its Java source licensees. Created royalty and support revenue forecasts. * Led a cross-functional team to improve the out-of-box experience by simplifying the product installation, increasing customer satisfaction and converting more evaluations into purchases, and saving Microtec more than $250,000 annually. * Created the prototype and requirements for MicrotecÕs first on-line documentation system, which increased usability and reduced the cost of documentation by 23%. * Increased MicrotecÕs support renewal revenue by 15% in one year. Employment History Comcast Principal Product Manager, Personal Media 2014ÐPresent Leading initiatives for casting photos, videos, and live video streams on TV from XFINITY mobile apps. Created new ways of acquiring and retaining users of our X1 set-top apps through personalization, improved user flows, and making an amazing experience for sharing media in a 10' experience. WalmartLabs Principal Product Manager, Mobile Services 2012Ð2014 Walmart does eCommerce at incredible scale. Mobile Services enabled a dozen mobile applications across four platforms (Android, iPhone, iPad, and mWeb) and three properties (ASDA, Sam's Club, and Walmart). As the Product Owner for Mobile Services, I collected requirements for new APIs to orchestrate internal and 3rd party APIs which enable end-to-end mCommerce, including in-store and multi-channel features, which optimize for mobile clients by reducing number of calls and payload sizes, reducing client resources (battery, CPU, bandwidth, etc.), while keeping as much business logic out of the client as possible. Projects include a Pharmacy make over, Checkout, payment and shipping enhancements, and holiday promotions. My team also has responsibility for Security, Operational Analytics, and Production Support. Apigee Principal Product Manager, Developer Tools 2011Ð2012 Lead cross-product initiatives like Single Sign-On to consolidate eight unique user stores and experiences. Created developer tools such as Console which enable a developer to make an API request in minutes by providing an overview of all the APIÔs methods, parameters, default and required values, contextual help, and authentication. Consoles include a social component: allowing developers to share their API requests and responses with other developers and support engineers via Facebook, twitter or in blogs. Applied agile principals to achieve monthly release cycles that allowed for rapid innovation and predictability. Nokia Lead Product Manager, Web Tools 2008Ð2011 Managed the WRT developer toolchain from a blank slate. The Nokia Web SDK, Web SDK Simulator; Nokia Designer, a rapid prototyping tool; Nokia Web Runtime plug-in for Eclipse, WRT extension for Adobe Dreamweaver and WRT plugin for Microsoft Visual Studio. These enabled the full life cycle of mobile application development, from concept and ideation to publishing. Challenges included aligning diverse and sometimes conflicting requirements and roadmaps for the many devices and services in NokiaÕs portfolio. An innovator in mobile web, Nokia shipped a WebKit-based browser on mobile devices two years before Apple. Product Management Consultant 2007Ð2008 Advised Silicon Valley startups including Product definition, requirements, and roadmaps. Recommended changes to improve usability, accessibility, and development processes for Assist Guide Information Services and others. Habeas Senior Product Manager 2006Ð2007 Conceived and launched new products based on Adobe Flex, a Yahoo! Map mashup (patent pending). Developed a platform for a new line of business focused on advertising. eBay Senior Product Manager, Internet Marketing & Community 2005Ð2006 Launched new products, such as eBay Blogs and redesigned the Product Description pages, to enhance the eBay Community and maximize natural search traffic and decrease eBayÕs paid search expenditure. Product Management Consultant 2001Ð2005 Consulted for a number of companies on a variety of product management and marketing areas including: Adobe, BEA, enScaler, Ideaburst, Open Design Alliance, and Software Mechanics. Adobe Systems Senior Product Manager and Evangelist 1999Ð2001 Managed the Adobe SVG Viewer, a browser plug-in similar to Flash. As SVG Evangelist, influenced the Creative Suite-SVG authoring features and created a vibrant developer community. Represented Adobe at conferences such as Seybold, Builder.com, and FlashForward. Managed a staff to create and evolve a developer network including demos, whitepapers, and authoring guides to educate and inspire SVG adoption. Scalable Vector Graphics (SVG) is the W3CÕs XML-based language for scriptable 2D vector graphics that enables data-driven graphics for web, mobile and print, and is now supported in all popular web browsers. Additional Work Experience Sun Microsystems Product Manager, Java Source Engineering 1997Ð1999 Microtec, A Mentor Graphics Company Project Manager, Marketing 1995Ð1997 Globetrotter Software, A Macrovision Corp Training/Technical Support 1994Ð1995 Sun Microsystems, SunPro Developer Tools 1990Ð1994 Education, Certifications, Publications & Awards * Certified ScrumMaster, cPrime 2011 * DeanÕs List for Computer Forensics coursework/ Computer Science Program, College of San Mateo 2004 * U.S. Patent Pending 60/950,102 ÒMethod and Apparatus For Visualizing and Optimizing Message Transfer in Reputation Networks,Ó Bierman et al., July 16, 2007 * Cagle, Kurt, foreword by Bierman, Michael; SVG Programming. Berkeley: Apress, July 2002 Bachelor of Arts; California State University, Northridge * Mediation Certification, California Community Dispute Resolution * Award for Excellence, Society for Technical Communication Style Guide 1994 * Adobe Customer Briefing CenterÕs Quarterly Top Presenter and Speaker of the Year award 2000 Contact Web Site Call Michael Michael Bierman michael (at) thebiermans.net 408 692 5229 thebiermans.net 3